Some key topics that will be discussed in this webinar:
- How write-offs have a major impact on a company’s profitability.
- Where do you draw the line so that you maximize both the probability of collection – what is the “point of no return” with your customer?
- When should a delinquent customer be turned over to an agency?
- What happens in most companies as a customer becomes delinquent?
- Why is a commercial collection agency going to collect more?